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Our call waiting times are much longer than usual, but you might find help sooner:

  • Are you having financial difficulty?
  • Log into My AMP – check your latest super balance, update your address, or reviewing your investment option
  • Contact us online – click here
  • Sending documentation to us?
    Please email askamplife@amplife.com.au or mail to AMP Life, GPO BOX 5441, SYDNEY NSW 2001

    Note: It's important that you mail the original certified copies of your documents to us.
              We can't accept emailed copies of the certified documents.

If you cannot find the answer you are looking for, please feel free to:

  • Call us
    Phone number: 133 731
    Opening hours: Mon – Fri 8:30 am - 7 pm (AEST)
    Calling from overseas: +61 2 7202 0216
  • Note – as of 21 May 2021 fax services will no longer be available.
  • Launch of AMP Life Portal - From Saturday 22 May until launch, there’ll be a limited services period as we transition from MyAMP to AMP Life Portal. Please call us if you need help with your AMP Life products.

For technical queries, please contact the following:

  Enquiry   Phone   Email
  • My AMP technical difficulties
  • AMP App technical difficulties
1300 300 465

Monday to Friday,
8:30am to 7pm (AEST)

Calling from overseas:
+61 2 8048 8005

Important information

AMP Life Limited ABN 84 079 300 379, AFSL No. 233671 (AMP Life), has proudly served customers in Australia since 1849. AMP Limited ABN 49 079 354 519 (AMP Limited) has sold AMP Life to the Resolution Life group whilst retaining a minority economic interest. AMP Limited has no day-to-day involvement in the management of AMP Life whose products and services are not affiliated with or guaranteed by AMP Limited. AMP Limited is not liable for products issued by AMP Life or any statements or representations made in the PDS or policy document for those products. “AMP”, “AMP Life” and any other AMP trademarks are used by AMP Life under licence from AMP Limited.

Any advice and information on this website is general in nature and is provided by AMP Life, which is part of the Resolution Life group. The advice does not take into account your personal objectives, financial situation or needs. Therefore, before acting on the advice, you should consider the appropriateness of the advice, having regard to those matters as well as the relevant product disclosure statement (PDS) or policy document, available from AMP Life at amplife.com.au or by calling 133 731, before making a decision about the product. Consider speaking to a financial adviser if you have any concerns.

If you decide to purchase or vary a financial product, AMP Life and/or other companies within the Resolution Life group will receive fees and other benefits, which will be a dollar amount or a percentage of either the premium they pay or the value of their investments. You can ask us for more details.

AMP Life is part of the Resolution Life group and can be contacted on 133 731 or via the contact us page.