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Manage your AMP Life insurance

AMP Life helps you protect the most precious people in your life with strong, dependable insurance cover. Safeguarding what’s important to you means enjoying what you have, and knowing that should the unexpected happen, you’ve covered what matters most – yourself and your loved ones.

Ways to help you manage your policy

1. Review your cover when things change

Reaching major milestones like having kids, paying off the mortgage, buying or selling an investment property or retiring can impact the amount of insurance cover you need. You may also choose to review any loadings you have*, additional options you have chosen, or any activities or conditions your cover excludes^. It’s important to review your cover to ensure you’re only paying for what you need.

2. Switch off automatic insurance increases

Your policy may have a feature that automatically increases your cover each year to keep up with inflation. If you decide you don’t need this additional cover, you can cancel your next automatic increase and your sum insured will remain the same.

3. Tell us about healthy lifestyle changes you’ve made

Making healthy lifestyle changes is a great achievement. If you have quit smoking for at least 12 months, you can request an insurance reassessment to see if you can decrease the cost of your cover.

4. Keep your beneficiaries up to date

If you haven’t nominated a beneficiary yet or if they have changed, let us know as soon as you can. Also, for some policies, your original beneficiary notification may expire after a period of time, which means you have to renominate them.

5. Domestic and family violence and your life insurance policy

AMP Life is committed to providing customers who may be experiencing domestic and family violence with clarity on their rights in relation to their insurance and support pathways should they be required. For further information on your rights as the policy holder and/or the insured person take a look at our insurance ownership structure flyer.

If you need help with a domestic and family violence matter please reach out to 1800 RESPECT (1800 737 732), this is a confidential counselling and support service open 24 hours.

* A loading is an extra amount factored into your insurance premium, which reflects your personal circumstances at the time you underwent underwriting.
^ Exclusions are those activities and conditions you won’t be covered for, because of the risk involved from a pre-existing medical condition.

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If you have any questions about your insurance:

Important information

AMP Life Limited ABN 84 079 300 379, AFSL No. 233671 (AMP Life), has proudly served customers in Australia since 1849. AMP Limited ABN 49 079 354 519 (AMP Limited) has sold AMP Life to the Resolution Life group whilst retaining a minority economic interest. AMP Limited has no day-to-day involvement in the management of AMP Life whose products and services are not affiliated with or guaranteed by AMP Limited. AMP Limited is not liable for products issued by AMP Life or any statements or representations made in the PDS or policy document for those products. “AMP”, “AMP Life” and any other AMP trademarks are used by AMP Life under licence from AMP Limited.

Any advice and information on this website is general in nature and is provided by AMP Life, which is part of the Resolution Life group. The advice does not take into account your personal objectives, financial situation or needs. Therefore, before acting on the advice, you should consider the appropriateness of the advice, having regard to those matters as well as the relevant product disclosure statement (PDS) or policy document, available from AMP Life at amplife.com.au or by calling 133 731, before making a decision about the product. Consider speaking to a financial adviser if you have any concerns.

If you decide to purchase or vary a financial product, AMP Life and/or other companies within the Resolution Life group will receive fees and other benefits, which will be a dollar amount or a percentage of either the premium they pay or the value of their investments. You can ask us for more details.

AMP Life is part of the Resolution Life group and can be contacted on 133 731 or via the contact us page.

Life Insurance Code of Practice

The Life Insurance Code of Practice is issued by the Financial Services Council (FSC) and sets out the life insurance industry’s commitment to high customer service standards, consistency and principles of conduct.

As a member of the FSC, AMP supports the Life Insurance Code of Practice. You can find more information here.